Terms of use and privacy

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Last updated: December 10, 2024

1.- Owner and Manager

The owner of this website and manager of its operations is Dive in Red Sea (hereinafter referred to as the “Service”), .

Email: info@diveinredsea.com

Using the website confers you the status of a user, and by doing so, you accept the terms and conditions indicated below.

2.- External Links

The website may include links to other websites.

However, we do not exercise any control over these websites or their content, which are subject to their own terms and conditions. We do not assume any association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or truthfulness.

3.- Intellectual and Industrial Property

The Service is the owner or licensee of all intellectual and industrial property rights of its website and the elements contained therein.

Therefore, the reproduction, distribution, public communication, and transformation of all or part of the contents of this website for commercial purposes, on any medium and by any technical means, is expressly prohibited without the authorization of the Service.

4.- Data Protection

4.1.- Information Collected

The personal and non-personal information collected will vary depending on your use of the website and its features.

The personal and non-personal information collected will come to us via two channels: 1) the information collected automatically, and 2) the information you voluntarily provide us.

4.1.1.- Automatically Collected Data

This information consists of:

  • Information collected through cookies or similar mechanisms stored on your device, always with your consent. See our Cookies Policy for more information.
  • The IP address from which the connection is made, the type of device used and its characteristics, the operating system version, the type of browser, language, date, country, time of request, referring URL, or mobile network used, among others.
  • Data regarding site usage and potential errors detected during use, such as not found pages or incorrect views.

4.1.2.- Voluntarily Provided Data

This information consists of:

  • Information contained in messages sent through the contact channels on the site. For example, your email, alias or name, subject, or message.
  • Personal or non-personal information required to leave a comment on posts in the news section, such as the comment content, name, email, and website.
  • Data provided to register as a user. For example, your email, alias or name, subject, or message.
  • Personal information required to subscribe to the newsletter, such as your email address.

4.2.- Rights

We inform you that filling out the forms is voluntary. However, if you do not fill in the required fields (marked with an asterisk), the use of certain site functions may not be possible or may be limited.

The personal data you provide will be incorporated into and processed in the files owned by the Service to address your requests.

You can exercise your rights of access, rectification, deletion, limitation of processing, objection, and portability of your personal data at any time by sending an email to: info@diveinredsea.com or to the postal address: .

In both cases, you must identify yourself with your full name and include a copy of your national ID or passport.

Here, you can find different templates to exercise these rights.

If you have given consent for any specific purpose, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Moreover, if you believe there is a problem with how we are handling your data, you can file a complaint with the relevant data protection authority, which in Spain is the Spanish Data Protection Agency.

4.3.- Use of Data

The data provided to the Service will be used for:

  • Responding to your requests, based on our legitimate interest in addressing and resolving user inquiries.
  • Facilitating your access as a user to our services, based on our legitimate interest in providing and managing the service.
  • Publishing your comments in the blog section of our website, based on your consent.
  • Sending you our latest news and updates through our newsletter, based on your consent.

4.3.1.- Emails and Contact Forms

The website is equipped with SSL encryption, which allows users to securely send personal data through standard contact forms.

The personal data collected will be processed automatically and incorporated into the activity files owned by the Service.

In this sense:

  • Your IP address will be collected to verify the origin of the message to offer you appropriate recommendations (e.g., displaying information in the correct language) and to detect potential irregularities (e.g., cyberattack attempts on the Service), as well as information related to your ISP.
  • You may also provide us with your data through phone, email, and other communication channels indicated.

4.3.2.- Social Media

We have profiles on some of the main social media platforms. The Service is responsible for processing the data published on these platforms (e.g., photos uploaded by the Service featuring individuals’ faces).

Such data will be processed according to the social media platform’s policies for corporate profiles. Therefore, we may inform our followers, unless prohibited by law, of activities or offers and provide personalized customer service through these platforms.

Under no circumstances will we extract data from social networks unless we obtain explicit consent from the user to do so.

If, due to the nature of social networks, exercising your rights depends on modifying your profile, we will assist and guide you to the extent possible.

4.4.- Data Retention

The following outlines how long data processed by the Service is retained:

  • Disaggregated data will be retained without a defined suppression period.
  • Customer data will be retained for the minimum time necessary, which may be up to:
  • 5 years, according to Article 1964 of the Civil Code (personal actions without a specific time frame).
  • 6 years, according to Article 30 of the Commercial Code (e.g., accounting books or invoices).
  • Data uploaded by the Service to social media profiles will be retained from the time the user gives consent until it is withdrawn.
  • Data provided for the newsletter will be retained from the time the user gives consent until it is withdrawn.

5.- Service Providers and Others

There are third parties that manage part of the Service.

The Service requires them to comply with this Privacy Policy, where applicable, and to have their own policy. However, the Service is not responsible for compliance with their policies.

Under certain circumstances, the Service may share, use, retain, or disclose Personal Information to third parties, in a non-aggregated form:

  • To provide the Service:

Service providers that perform functions on our behalf, including payment processing, analytics, or data hosting. These providers may collect and access the information necessary to perform their functions, but they are not allowed to share or use the information for any other purpose.

  • To cooperate with competent authorities:

If we believe it is reasonably necessary to comply with any law or legal process. In any case, we will only provide the required information.

If it is necessary to detect, prevent, or otherwise address fraud, security, or technical issues related to the Service.

6.- Liability

To the extent permitted by law, the Service is not responsible for: a) errors or omissions in the content; b) website unavailability; or c) the transmission of malicious programs in the content, despite having adopted all reasonable technological measures to prevent it.

7.- Modifications

The Service reserves the right to make any modifications it deems appropriate to the website without prior notice, including changing, deleting, or adding both content and services offered through the site and how they are presented.

Additionally, these terms and conditions may change at any time. The modifications will take effect from the moment of their publication.

8.- Cookies

See our Cookies Policy to learn about their use.